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Emergency Information

1-888-460-4332

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).


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      • Construction and Renovation
        • Service Application
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Alert Center
    • Work in Your Neighborhood
      • Pipeline Replacement Projects
      • Meter Replacement Program
      • Vegetation Management
      • Property Restoration
    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Find a Contractor
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Safety Products
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Laundry
      • Living Room
      • Bedroom
      • Bathroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
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      • Home Energy Tips
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      • Business Energy Tips
      • Building Energy Consumption Benchmark
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TAKE CONTROL OF YOUR ENERGY BILL BEFORE WINTER ARRIVES
Cold weather is on the way – prepare now and lower the impact of higher usage. We’re here to help you take control of your energy use.
Learn More
TAKE CONTROL OF YOUR ENERGY BILL BEFORE WINTER ARRIVES
Cold weather is on the way – prepare now and lower the impact of higher usage. We’re here to help you take control of your energy use.
Learn More

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  • Energy assistance is available
    HELP WHEN YOU NEED IT MOST

    We understand that working families and those most in need are seeking financial relief for their utility bills. Support is available through a variety of programs. Qualifying for assistance may be easier than you think, apply today!

    Apply Today
  • Home Energy Savings Tips
    ENERGY SAVINGS TIPS: SMALL CHANGES MAKE A BIG DIFFERENCE

    Get ready for Winter by making small changes to lower your energy usage. Lower energy usage can mean lower energy costs, and that’s a difference everybody can appreciate. 

    Learn More
  • PAYMENT PLANS ARE AVAILABLE
    A little help goes a long way

    We here for you when you need it most and our payment plans are designed to give you choices. Our plans help ease the financial stress you may be experiencing. You can go online or call us if you are currently behind on your bill or as soon as you realize you need help to find the best plan for you. 

    Learn More
  • ENJOY PREDICTABLE BILLS AS THE TEMPERATURE BEGINS TO DROP.
    Sign up for Budget Plan

    As we go into the winter heating season consider our free budget plan, you’ll pay about the same amount each month even as gas bills go higher. Enjoy predictable bills with our free Budget Plan.

    Sign in to enroll

Simple. Convenient. Secure. 

Download the Columbia Gas mobile app today!

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Regulatory notices and filings

NOTICE OF Approved RATE ADJUSTMENT

On April 22, 2025, the final order from the Maryland Public Service Commission regarding Columbia Gas of Maryland’s request to increase its base rates became effective. See detailed information about the rate adjustment.



 Looking for Simple Ways to Manage your Bill? We’re Here for You! 

Payment Plans

Payment Plans

We offer payment arrangements to help you if you are having trouble paying your bill.

See Payment Plans

Get on our Budget Plan

Get on our Budget Plan

This program allows you to pay about the same amount each month, and we calculate that number based on usage, weather and projected costs.

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Get billing and payment alerts

Get billing and payment alerts

Simply sign into your account. Enroll in billing and payment alerts to get updates about your bill. Subscribing is free, however your carrier may charge text messaging and data rates depending on your plan.

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Income-eligible payment assistance programs

Income-eligible payment assistance programs

You may qualify for federal, state or local income-eligible payment assistance programs to help you pay your bill.

Learn More

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).