If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).
If you qualify for federal, state or local income-eligible payment assistance programs, you could receive help paying your bill. To find out which programs could apply to you, start with our eligibility calculator. Please note, income may not be the only requirement to receive funds through these programs.
Finding and applying for energy assistance can be confusing and even overwhelming. Visit our resource center if you need more information about available programs or eligibility.
Maryland Energy Assistance Program (MEAP) helps households maintain utility service. This program is administered by the Maryland Office of Home Energy Programs (OHEP) and funds are distributed as energy grants and are only for eligible households. For information, please visit the MyDHR website or contact our Energy Assistance Hotline at 1-800-272-2714.
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This federal program offers assistance with up to $1,000 toward past due bills. Eligible households are eligible for assistance once every five years. For information, please visit the MyDHR website or contact our Energy Assistance Hotline at 1-800-272-2714.
This program protects you from shutoff and provides equal monthly payments for 12 months for customers eligible for the Maryland Energy Assistance Program. If you owe a large balance, a special agreement will be issued to pay off the balance. To participate in USPP, eligible households will request USPP participation when applying for MEAP. For information, visit the Maryland Department of Human Services FAQ.
HeatShare provides grants to customers for use in offsetting debts or restoring service after shut off. This program is available if you have exhausted all other available assistance programs.
This weatherization program helps seal areas where heat escapes. It helps income-eligible customers who have high gas usage reduce how much energy they use. Call 1-800-537-7431 to learn more.
If you have questions or need more information, please call Columbia today at 1-800-272-2714.
To determine if you’re eligible for energy assistance, you can contact the Office of Home Energy Programs at 1-800-332-6347 or visit https://dhs.maryland.gov/office-of-home-energy-programs.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-888-460-4332 (24/7).