You may have too many accounts linked with your profile to use our mobile app. If you have more than 15 linked accounts, you can manage your accounts on our website.

Yes, you can start, stop or move your service on the mobile app with or without logging in. You can select Continue as Guest and select the action you'd like to take. You can also can log into your account and select Services from the menu on the bottom.

Our mobile app is optimized to manage up to 15 accounts in one profile. You can link up to 15 accounts to your profile. If you'd like to link or manage more, you can do so on our website.

From the app login screen, select Register, then follow the prompts to complete your registration. You’ll need some information to verify your account:

• Your 15-digit account number, or
• Phone number associated with your account

• PIN
• Date of Birth (For security purposes, Date of Birth can only be used to register if you verified your account using the 15-digit account number)
• Tax ID (business customers only)
• The last four digits of your social security number

Once you log in to the mobile app, you can enroll in Budget Plan by clicking Budget Plan on the dashboard under Program Status or selecting Billing and scrolling to Budget Plan.

On the mobile app, you can pay using your bank account, credit card, debit card, PayPal or Amazon Pay.

Kentucky, Ohio, Pennsylvania commercial customers: Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.